SearchUnify: Cognitive Support and Self-Service Platform
SearchUnify is a unified cognitive platform that leverages artificial intelligence to enhance customer support and self-service experiences. With features like enterprise search, insights engine, and AI-powered apps, businesses can improve their support capabilities and self-service options. The platform offers connectors, AI technologies, LLM integrations, search analytics, security measures, and faceted search to optimize search functionality and gain valuable insights. SearchUnify caters to various industries and provides solutions for support, self-service, knowledge management, customer success, and more. Products like Cognitive Search, SUVA, Knowbler, and Escalation Predictor enhance search capabilities with AI. Additionally, a resource center with e-books, webinars, and success stories helps businesses explore the platform's potential.
